Diagnosing Connection Issues
This article shows how to diagnose connection issues.
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Checking solar connection
If you are getting battery warnings one possible cause for this is that the solar panel charging is not working properly. The way to check this is to open the top box of the unit and check the solar light on your WIC2 box. If this light is red then ...
Using the App to Check Your Unit
How to connect to the App: Connecting the unit to the Optiweigh app doesn't require phone service. 1. Download the Optiweigh app and open on your mobile phone. 2. The first page that opens will look like this. Click on unit maintenance. 3. To connect ...
Optiweigh 4G Swap Out
How to convert your Optiweigh unit from Satellite connectivity to 4G connectivity. 1.Connect to your Optiweigh app. For further assistance on how to do this please click HERE 2. Check your unit is weighing properly. For further assistance on how to ...
Using the App to Upload Data
The Optiweigh App can be used to get data off the unit when it has no connectivity. Getting set up for this requires: 1. To have the latest version of the Optiweigh App; and 2. To use the app to update the firmware of the Optiweigh Unit. Once you are ...
Checking connections - Version 1 Electronics
This article applies if the electronics box in your Optiweigh is white with a display screen. For Version 2 (the blue faced box without the screen) click here. When it is all ok the screen should look like this: The most common error code will be ...