Account Setup
How to reset your password
If you are trying to login to the Optiweigh client portal and have forgotten your password please follow these steps. 1. Click 'Forgot your password?' 2. You will then be asked to enter your username. This will be your email. Then click ' Reset my ...
How to set up your account
To set up your account please follow these simple steps. 1. Once your Optiweigh unit has been built and is being sent to you, you will receive an email prompting you to create your account. Please take note of your temporary password. 2. It will then ...
How to add and manage users on your account
You are able to add and manage users within your account at any stage. For existing users please see step 3 onwards. This is the first step taken towards using the Optiweigh client portal and app. For first time users please begin at step 1. 1. Once ...